So, I went to the local WalMart the other day. I bought a steam mop for easier clean ups of the kitchen floor after my Roo. The tag on the shelf says it is $49.00. I thought, a great deal, right? Wrong.
I get the mop home, and use it and I loved it!!! I was reviewing my receipt and see that I was charged $79.00 for the mop, not the $49.00 price that was on the shelf. So, I load the mop back into my car and go and get the box that it was in, which had been left at a friend’s house (I demonstrated the new mop for them) and headed back to WalMart. I hunted down a manager and explained my dilemma to him to which he said “Let me go back to the shelf and take a look.” I then followed him back to the shelf where I had gotten the mop. He looked around a bit, saw the $49.00 tag and compared the UPC code on the shelf tag to the product I had purchased and told me that I should have compared the UPC code on the box to the tag on the shelf!!! I told him that it was not my job as a consumer to have to check UPC codes to be sure they match and that it was his job to be sure that the correct product was in the correct place on the shelf. In fact, the product that was $49.00 was not even available!!
So, I came home and contacted WalMart corporate offices via the web. I have not heard anything back from them yet, but I will say this: I am currently refusing to shop at WalMart. I think that they have gotten so big that the individual consumer no longer matters.